Home Forums WoodMart support forum New Version 6.0 has broken my Site

New Version 6.0 has broken my Site

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #299473

    sademe
    Participant

    Hello

    I have the Version 5.3.6 and i try man times to update it to 6.0 bit unfurnatelly my Site broken.

    now i do not have update it, i just make it my Site backup to Version 5.3.6.

    please pet me know how to fix it.

    Also bellow is the screenshots

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    #299475

    sademe
    Participant

    here is the pictures

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    #299548

    Artem Temos
    Keymaster

    Hello,

    Please, update your website to the latest version of the theme, disable third-party plugins and the child theme and send us your admin access so we can check what is wrong.

    Kind Regards

    #299978

    sademe
    Participant

    below is the access. please Check and make the update and everything that it will need

    #300073

    Artem Temos
    Keymaster

    As we can see, all plugins are still enabled and the theme is not updated. Please, update it to the latest version and disable the plugins so we can check the problem.

    Kind Regards

    #305936

    sademe
    Participant

    Hello again

    I already update the theme at the latest Version and i have disable all the plugins.

    Please check it as soon as possible because is e-shop.\

    Please understand

    Thanks

    I am waiting for your reply

    #305958

    Eric Watson
    Participant

    Hello,

    We analyzed your site and found that the problem is caused by how you inserted the icon into this field, you cannot write tags, only icon classes.
    https://take.ms/WqYWm

    Regards

Viewing 7 posts - 1 through 7 (of 7 total)