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New website error

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    sufyan.developer
    Participant

    Hi, I need your help with my client’s website.

    The website was completed around 2 weeks ago, and now a serious issue has appeared even though no major changes or unusual work have been done recently.

    The main issue is that whenever I try to update anything in Elementor, I get a 500 Internal Server Error, and the changes are not saved.

    I also noticed that the hosting File Manager is now showing around 2.27 GB of disk usage, and there seem to be some additional files that I’m not sure about. I have kept the website clean and properly organized and have tried to avoid unnecessary files or plugins.

    I need your help with two things:

    1. Please investigate and fix the Elementor 500 Server Error so I can update and save the website normally again.
    2. Please thoroughly check the website and hosting files for any errors, unnecessary files, or other issues that could be causing problems or taking up excessive storage.

    The website has a lot of work in it, and rebuilding it from scratch would be extremely difficult for me.

    I’m sending you the login details so you can investigate the issue directly.

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