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Newsletter and Email

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  • #156237

    E-N Admin
    Participant

    Hi There,

    I’ve been trying to get Newsletter sign up and our contact form functionality to work but it’s just not working. I have done the integration but still having no luck. Do I need to purchase the premium of MC4WP plugin to be able to do a custom design forms? https://prntscr.com/pvaewd

    Also, can you let me know how to delete the product details such as SKU, categories etc Off product page https://prntscr.com/pvaexv
    Is it possible to place other information or image in this area?

    #156265

    Hello,

    We suggest you to read plugin’s documentation for more information regarding the form work https://kb.mc4wp.com/

    Kindly switch to default theme in Appearance -> Themes and check the contact form.

    You can remove the product meta from Theme Settings >> Product Page>> Show/Hide elements>> Show product meta set to “HIDE”.

    To hide the share button go to Theme Settings >> Product Page>> SHARE BUTTONS.

    No, It’s not possible to use replace some other information on exact position but you display some other content before or after adding to cart from Theme Settings >> Product Page>> After “Add to cart button” text area or Before “Add to cart button” text area.

    Best Regards.

    #156417

    E-N Admin
    Participant

    Hi

    I get how to do the subscription forms but I can’t even edit anything for the most part. Doesnt’ your theme support the premium version – to also have the ability to add captcha?
    What do you mean by,
    Kindly switch to default theme in Appearance -> Themes and check the contact form.
    I cannot find, contact form anywhere in appearance > theme.

    Also,
    on my checkout page, I have 2 “sign up to newsletter” tick box. https://prntscr.com/pvmucu
    Are you able to delete one and can you let me know how it connects to our mailchimp.

    #156453

    Hello,

    No, we don’t have a premium version. To add captcha in your site. It requires customization and this is beyond our limitations and support policy. You can hire some expert developer for this purpose.

    I mean to say that you need to test your contact form with default theme like twenty nineteen so it will be clear that it’s our theme issue or not.

    I have seen your site checkout page and there is only one checkbox for signup for the newsletter.

    Screenshot for clarification: https://jmp.sh/1RzT1xf

    Clear your site and browser cache and then check back your checkout page.

    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)