newsletter issue

hi,
i am facing problem to site in promo pop up in newsletter giving error attaching pic pls give solution
thanks

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Hello,

Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not? You can place this form somewhere on the page to be able to check it. Usually, this problem is related to a problem with plugin configuration or on the hosting server.

Regards

Hello,

Have you integrated the account into the newsletter plugin?

Please check the newsletter form on one of the default themes to understand if our theme causes the problem.

Best Regards

hi
bro i did check from server end and its passing data problem is from theme site after updating newsletter popup not working but footer are subscription is working fine
pls see screen short
https://gyazo.com/75e100120ace9e2239ee91b01006c351
and footer working fine
https://gyazo.com/7e040e6407f814fe23873375c8724739
pls give solution with thanks

Have you checked this problem with a standard WordPress theme?

hi,
my developer checked and problem is when we add contact form7 recapthca3 keys its stop woking and that’s issue from theme and other issue which is facing a slow speed on google and gtmatrix
https://gyazo.com/8ea24e8626b31f41653f8fcade385be0
pls solve the issue already done all optimisation and checked w3cache settings
thanks

Do you mean that these plugins don’t work with our theme only? Have you checked this problem with a standard WordPress theme?

In general, our theme is already optimized and don’t have too many resources to make your website slow. Most likely, your website performance suffers from the content you have added to your website. It may happen in case of too many plugins, large not optimized images or other resources. So we suggest you to remove unnecessary plugins, install some kind of JS & CSS optimizing plugins like Better WordPress Minify and a caching plugin like WP Super Cache or use WP Rocket for both tasks. Also, you can use GTmetrix tool to see what makes your website slow and optimize these parts of your website.

Kind Regards
XTemos Studio

i have done all optimisation and using w3 cache what you suggest pls check why site is so slow and give me best solution
thanks

As we said, your website slow not due to the theme but due to the content you use. We suggest you to disable all external plugins and investigate which of them cause performance problems. Also, read the GTMetrix report and follow all its suggestions to optimize your images and configure your server for better performance.

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