Home Forums WoodMart support forum Newsletter Sign up button not working

Newsletter Sign up button not working

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #223571

    BertranddesmetsWM
    Participant

    Hi,

    I have set up the news with our MailChimp account, I have selected a list but when I try to click on Sign up, nothing happens.

    Any suggestion?
    Thanks a lot!
    Regards,

    #223638

    Hello,

    Our theme does not influence the functionality of the plugin. Most likely you have configured something wrong.

    Please refer to the plugin documentation as well as Mailchimp tutorials to make sure you have fulfilled all the steps.

    Best Regards

    #223710

    BertranddesmetsWM
    Participant

    Hi,

    Okay, I have installed a duplicate on my site on a staging environment (same host), disabled Woodmart theme and activated Twenty Twenty. I am now running WP Twenty Twenty and the button is working fine (Screenshot attached). It means that there is a conflict somewhere with Woodmart…

    Can you please help me find what this could be or guide me to solutions? I would be grateful.
    thanks a lot!

    Attachments:
    You must be logged in to view attached files.
    #223841

    Artem Temos
    Keymaster

    Hello,

    Please, provide us access to your staging website so we can switch between themes and compare how it works.

    Kind Regards

    #223845

    BertranddesmetsWM
    Participant

    Hi,

    Thanks for your quick answer.
    Please find the access in the private content area.

    Regards,
    Bertrand

    #223847

    Artem Temos
    Keymaster

    Try to add the following code snippet to the Custom CSS area in Theme Settings to fix this issue.

    .mc4wp-form p+p label {
      display: block;
    }
    #223870

    BertranddesmetsWM
    Participant

    Hi,

    It is working now! Thank you very much for your time. So that I can fix things myself next time, can I please know how you found the solution here? Would be grateful!

    Have an excellent weekend.
    Regards,
    Bertrand

    #223880

    Artem Temos
    Keymaster

    This checkbox is hidden in our theme that is why you need this CSS if you are going to use it.

Viewing 8 posts - 1 through 8 (of 8 total)