Newsletter stoped working

Hello,

I have bought three licences of Woodmart and on all of them newsletter stoped working (it worked about a week ago). It just shows me a black square (see image 11).

When i go into the settings everything seems fine and html block is also inserted (and with content – i checked). All of the plugins, woocommerce, wordpress and theme are updated.

What could be causing this ?

Thank you,

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Hello,

Thank you very much for choosing our theme and for contacting us.

We are working in this issue and it will be fixed in our nearest update. Meanwhile, try to add the following PHP code snippet to the child theme functions.php file to fix this http://prntscr.com/nr8vh5

wp_enqueue_script( 'woodmart-waypoint', 'https://cdnjs.cloudflare.com/ajax/libs/waypoints/2.0.2/waypoints.min.js', array( 'jquery' ), woodmart_get_theme_info( 'Version' ), true );

Best Regards

Hello,

Can you please paste the whole code? I rewrote it like i saw on the picture and the site went blank.

Thank you,

Hello,

Here is the whole code, provided you do not have your own customizations:

<?php
/**
 * Enqueue script and styles for child theme
 */
function woodmart_child_enqueue_styles() {
    wp_enqueue_style( 'child-style', get_stylesheet_directory_uri() . '/style.css', array( 'woodmart-style' ), woodmart_get_theme_info( 'Version' ) );
	wp_enqueue_script( 'woodmart-waypoint', 'https://cdnjs.cloudflare.com/ajax/libs/waypoints/2.0.2/waypoints.min.js', array( 'jquery' ), woodmart_get_theme_info( 'Version' ), true );
}
add_action( 'wp_enqueue_scripts', 'woodmart_child_enqueue_styles', 1000 );

Best Regards

The code doesnt work. It returns: The site is experiencing technical difficulties.
I have tried it on all sites/themes.

Hello,

Please provide your site admin access

Best Regards

In private

Hello,

Please provide the full rights in admin so that I could see Edit theme in Appearance or provide FTP into the private area

Best Regards

FTP is in private.

Hello,

I cannot log in I tried both ports. Please check.

Best Regards

Where are you located at? It’s a possibility i have a blocked country.

Hello,

Remove the blocking or you need my IP?

Best Regards

I have whitelisted your IP and unblocked your country – you should be good now.

Also i have put back the theme editor (it was disabled in ithemes security) – so you can go back to the admin dashboard.

Update: after updating to the latest theme version today – 3.8.0 and updating the woodmart core, the newsletter started working.

Ok. If you have any questions please feel free to contact us.

Best Regards

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