No count of images while in single product photo-swipe mode

Hello,

I have noticed that there is no count of the images that are in the product’s gallery. Also I cannot “fullscreen”, “zoom”, “share”.

Could you guide me where I could enable this functionality?

Another e-store that uses your theme has this functionality, I will attach image to show it.

Waiting for your reply.
Oliver

Edit: added photos

Attachments:

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Hello,

Please provide the site admin access to the private area, I will check the settings.

Best Regards

Edit: admin information

Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated for us to check.

Best Regards

I have deactivated most of the plugins except woocommerce, woodmart core and wp bakery.

However, I use health& troubleshoot plugin, that does not compromise the site to the visitors, however, I can disable the plugins and test. Also I am using default theme.

The issue still persists.

Hello,

Please confirm the permit to deactivate the plugins and switch to the parent theme for 15 minutes.

We shall check.

Best Regards

Yes please do that. Let me know what you find out.

Kindly,
Oliver

Hello,

I cannot deactivate the plugins in bulk. They are not deactivated. I am said the link is not valid now and when I check the plugins remain activated.

Please deactivate all excepting these once and advise:

Slider Revolution
WPBakery Page Builder
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

Best Regards

Further info

Hello,

You are trying to view as logged in user and admin block overlay the button https://prnt.sc/t23hy6

If you view the site as a guest you will see them.

Best Regards

Ok, thank you, I can now see it works when I’m not logged in.

You can close the ticket now!

Thanks again!
Oliver

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