no e.mails from orders

Hello

We are not getting any e-mail when we get an order.

Kind regards

Hello,

This issue relates to Woocommerce settings. I am not sure 100%, however, I do not find the appropriate e-mail template in Woocommerce > Settings > Emails and I suspect that the default Woocommerce does not send email to admin, but to the client when a new order has been placed. If you do no receive emails at all, contact your host support.

Best Regards

It is supposed to.

I don’t think i is a problem with the host. The e-mail works fine.

Customers doesn’t get any e-mails either. It’s like something is blocking it.

Hello,

Please check the issue on one of the default themes, try free Storefront to understand if our theme causes the problem. Our theme does not influence the e-mail functionality.

Best Regards

Hello,

What is that and how do I get it?

Kind regards

Hello,

You need to go to Dashboard > Themes > find and install Storefront and activate.

Best Regards

I am not sure if you mean under plugins because I can’t find themes under dashboard.

Do you mean under plugins? I am not sure woch one to choose from those who come up

Kind regards

Hello,

Please follow the instruction to install a theme: https://www.wpbeginner.com/beginners-guide/how-to-install-a-wordpress-theme/

Best Regards

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