No funciona galeria del producto

This topic has 4 replies, 2 voices, and was last updated 3 weeks, 5 days ago by Aizaz Imtiaz Awan.

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November 25, 2024 at 9:47 pm #615780

redesmanejamos
Participant

Buena tarde! Cuando agrego un nuevo producto, no me permite agregar la galería del producto, le doy clic en añadir imagenes a la galería del producto y no me muestra la ventana para agregar las imagenes, solo salta hacia arriba. También cuando muestro todos los productos y le doy clic en el botón de edición rápida del producto, oculta el producto

saludos!!

November 25, 2024 at 10:36 pm #615798

redesmanejamos
Participant

Es urgente, solicito del apoyo

November 26, 2024 at 1:58 pm #616041

Aizaz Imtiaz Awan
Keymaster

Hello,

May be there is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

Best Regards.

November 30, 2024 at 3:03 am #617918

redesmanejamos
Participant

Muchas gracias, efectivamente era el plugin de Softaculous, tuve que desactivarlo y ya me dejó, muchas gracias por el apoyo – saludos!!

November 30, 2024 at 2:48 pm #617993

Aizaz Imtiaz Awan
Keymaster

Most Welcome!!!.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

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Best Regards.
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