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No real price

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  • #483850

    franciscojoaquindp
    Participant

    Hello. I have a problem with the variable price of the products of 4% tax and 21% tax. First, the higher price must be the price chosen in the variation. And the lower price (after choosing variation) must be the same. Ok, this doesn’t happen. Ideally, only one price comes out first, and if the customer chooses 21%, then the most expensive price comes out.

    Thanks!

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    #483853

    franciscojoaquindp
    Participant

    maintenance is active, you can disable it like this…

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    #483855

    franciscojoaquindp
    Participant

    It’s very strange. Here it works and the configuration is similar: https://ortopediahispalis.es/producto/scooter-lux-eclipse-plus/

    #483856

    franciscojoaquindp
    Participant

    In https://ortopediahispalis.es/producto/scooter-lux-eclipse-plus/ right now it works perfectly, but in the other link it doesn’t

    #483864

    franciscojoaquindp
    Participant

    In this product, the 21% tax class does not work either, a new product created: https://ortopediahispalis.es/producto/scooter-gran-classe/

    #483906

    Hello,

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Please check and disable the product templates if any in the Dashboard > Layouts.

    Best Regards

    #484123

    franciscojoaquindp
    Participant

    Hello. I have tried the Storefront theme and it doesn’t work either. And I have looked in templates and I don’t have any in products. Please, see why they don’t work in some products and in others it works. Thank you.

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    #484155

    Hello,

    It means that WoodMart theme does not cause or influence the problem.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Also, please check Woocommerce settings and product prices.

    Best Regards

    #484652

    franciscojoaquindp
    Participant

    It’s maddening 🙁 I have deactivated all those plugins and it doesn’t work. It only happens in the variations with tax classes…

    #484740

    Hello,

    Please check this manual: https://woocommerce.com/document/variable-product/

    This is Wocoommerce functionality and WoodMart cannot influence it.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 10 posts - 1 through 10 (of 10 total)