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no star reviews shown
- This topic has 7 replies, 2 voices, and was last updated 2 days, 11 hours ago by
Aizaz Imtiaz Awan.
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AuthorPosts
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July 22, 2025 at 10:36 am #675449
thomas-8605ParticipantHello,
we have enabled the “show empty stars” function in theme options.
But on detail page we only see stars when the product have an review.How to show empty stars also on product page please? In Grid view its working, but not in product detail.
Check also our private content.All thirdparty plugins disabled.
No caching.Do you have an snippet to show empty stars also on detail page?
With default theme its working fine. But not with woodmart.BR
TommyJuly 22, 2025 at 1:35 pm #675504
Aizaz Imtiaz AwanKeymasterHello,
The “Show empty star rating” option under Theme Settings > Product archive > Product styles applies only to product listings on archive (grid) pages, not on the single product page.
To show empty stars on the single product page, you can try customizing the layout using Elementor:
Edit the product page template using Elementor., Drag in the Star Rating widget and configure it to show a custom rating or empty stars as needed: https://ibb.co/5TW6X2W
Best Regards,
July 22, 2025 at 1:37 pm #675508
thomas-8605ParticipantHello,
did you read our ticket? Or only scan the words? 😉
We already linked in privat content section our elementor product template:
Product detail template: …url…Did you checked our template? You can see the review star widget and its not shown empty in frontend.
BR
July 22, 2025 at 2:43 pm #675522
Aizaz Imtiaz AwanKeymasterHello,
Yes, I did review your ticket and also checked the Elementor product template you shared. The widget you’re currently using is designed to display star ratings only when reviews exist, which is why it’s not showing the empty stars.
To display empty stars even when there are no reviews, you’ll need to use the default Elementor “Star Rating” widget and configure it manually to reflect a static or custom rating display. This allows you to show the empty stars consistently, regardless of whether the product has reviews.
See this widget: https://ibb.co/5TW6X2W
Best Regards,
July 22, 2025 at 2:50 pm #675523
thomas-8605ParticipantHello,
but this is not our request.
The request is:
currently we see review stars -> if the product have a review.
But if there is no review for this product -> show empty stars.Your solution:
always show empty stars. -> This is not our request.So finally your theme have an option to show empty stars only in grid. But its not a good idea to have empty stars also in product detail page also?
“To display empty stars even when there are no reviews, you’ll need to use the default Elementor “Star Rating” widget and configure it manually to reflect a static or custom rating display. This allows you to show the empty stars consistently, regardless of whether the product has reviews.”
-> How to do this? Because the dynamic field option does not have an option to link product rating star field.BR
Tommy-
This reply was modified 3 days, 5 hours ago by
thomas-8605.
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This reply was modified 3 days, 5 hours ago by
thomas-8605.
July 22, 2025 at 3:20 pm #675539
Aizaz Imtiaz AwanKeymasterHello,
Unfortunately, there is no option in theme settings available to display the empty star rating to the products. You need to add some reviews for the products to display star ratings. You can try adding any third party plugin that better meets your requirements.
Best Regards,
July 22, 2025 at 3:32 pm #675551
thomas-8605ParticipantHello,
why free themes and other paid themes can do that?
You implement an option to show empty stars in grid already, but nobody think about the most important page type like product detail page? Which logic this case is following? Start something and stop in the middle? 🙂Finally visitor can see now empty stars via woodmart in grid. But in detail page not. Why not?
Do you plan to improve this?We manage 17 woodmart subscriptions and we stuck in many broken-logic cases like this.
We already wrote 4 negativ reviews. But its not enough maybe and we shoud review with all subscriptions to improve minor issues like this faster? 🙁BR
Tommy-
This reply was modified 3 days, 5 hours ago by
thomas-8605.
July 23, 2025 at 9:34 am #675649
Aizaz Imtiaz AwanKeymasterHello,
Thank you for your feedback — you’re absolutely right that empty stars should ideally appear on the product detail page too. Currently, the option only affects archive (grid) views.
I’ve asked the lead developer, and they confirmed this feature will be considered for an upcoming update. Your input is valuable, especially as a user managing multiple licenses.
We truly appreciate your support and patience as the theme continues to improve.
Best Regards,
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This reply was modified 3 days, 5 hours ago by
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