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No Woodmart Settings Normal Layout

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • September 18, 2023 at 7:19 pm #497121

    Eris Webmaster
    Participant

    Why when I go to Woodmart Theme settings I have not the usual layout of this but only links for settings? Like he has lost the CSS file.

    Please Advise
    Erik

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    September 19, 2023 at 8:20 am #497195

    Eris Webmaster
    Participant

    Access to site

    September 19, 2023 at 10:53 am #497273

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please update the new version of the theme “WOODMART WordPress NEW: 7.3.1 RELEASED” and update the required plugin and check the issue.
    https://xtemos.com/docs-topic/update-the-theme/

    If the issue remains, deactivate the third party plugins on your site and check the issue. If the issue still persists, let me know I will further check the issue on your site.

    Best Regards.

    September 19, 2023 at 11:16 am #497282

    Eris Webmaster
    Participant

    Hi,
    I can not update the new release of the theme!
    I have an internal error and the system freezes on the maintenance page.

    I have sent you the login details to take a look.

    From the server side, I have looked and everything looks good.

    Please advise,
    Regards

    September 19, 2023 at 3:37 pm #497403

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please confirm the permission for plugins deactivation and theme update, As soon as we complete the testing we will enable it all back.

    Best Regards.

    September 19, 2023 at 3:47 pm #497409

    Eris Webmaster
    Participant

    Yes please,

    do whatever you should be to do.

    Thank you

    Best Regards

    September 20, 2023 at 9:43 am #497639

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Your issue has been resolved. Check back your site after completely clearing the browser cache.

    Best Regards.

    September 20, 2023 at 1:22 pm #497726

    Eris Webmaster
    Participant

    Hi,

    Thank you for your support!

    Can you inform me why this happened, because I have the same issue at another website with the Woodmart theme.

    Also, please reply if it is OK to apply 24 items of patchers that I see in the back office.

    Kind Regards

    September 20, 2023 at 4:14 pm #497781

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have deactivated the third party plugins and activated the parent theme on your site. It is working fine.

    Best Regards.

    September 21, 2023 at 6:57 pm #498146

    Eris Webmaster
    Participant

    OK, Thank you for your kind support.

    If I have updates for the patcher, should I do it?

    September 22, 2023 at 11:10 am #498299

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    If there are updates available for the patcher, we recommend that you go ahead and update it. Keeping the patcher up to date ensures that you have the latest improvements.

    Best Regards.

    September 22, 2023 at 11:27 am #498312

    Eris Webmaster
    Participant

    ΟΚ
    Thank you for your support.

    September 22, 2023 at 1:45 pm #498351

    Aizaz Imtiaz Awan
    Keymaster

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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