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non-clickable products in the online store

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  • #468103

    100389k
    Participant

    Good day. Sorry for my bad English – I’m writing with a translator. There is a problem with my online store that I cannot resolve. Woodmart theme. On the pages of the store with products, some products are not clickable at all, and some products (which are located on the top left) do not open, but menu items open instead. On the left side of the site is a menu of product categories with drop-down sections. When these subdivisions are hidden and I look at my products, when I click where the menu is when opening – the menu items open, not the products. I took a screenshot. In red, I have circled the area in which the goods do not open. Circled in blue is the area where the side menu is located when it is expanded. And there, instead of the product, a menu item is opened, which should not be opened at this time. I also recorded a video in which I showed what exactly opens and what does not. Please try to open this page and also try to understand the problem better. This is a problem from the very beginning of creating the site. Can you help? Thank you. This happens with any goods. Roughly speaking, in the upper part of the site, the products do not open properly.

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    #468118

    Bogdan Donovan
    Keymaster

    Hi,

    Try to add the following code snippet to the Custom CSS area in Theme Settings to fix this issue.

    .wd-header-cats:not(.wd-opened) .menu-item.wd-opened .wd-dropdown-menu.wd-design-aside .wd-sub-menu-wrapp {
    	pointer-events: none !important;
    }

    Kind Regards

    #468122

    100389k
    Participant

    Thank you. Now everything works. You are great!

    #468229

    Artem Temos
    Keymaster

    You are always welcome. Feel free to contact us if you have any further questions.

Viewing 4 posts - 1 through 4 (of 4 total)

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