Not able to import templates

hey,
i recently purchased the theme and when i try to import a template is just loads and then shows nothing.
tried on different pages but still the same. no other plugins are installed except woodmart core and elementor.
i have attached the creds. please have a look.

Hi manoranjan.panigrahi10,

Thanks for reaching to us.

Please contact hosting provider and ask for increasing PHP Max Input value https://prnt.sc/O1QQ3wp8JcD_

I recommend running an import on a fresh WordPress installation. To do this, you can use the WordPress Database Reset plugin (https://wordpress.org/plugins/wordpress-database-reset/). This plugin can be used to remove all existing content and install a new version from scratch.

Regards,

but that would delete all the current changes.
and i dont want to import the whole demo, i’m doing just the section from the template importer when editing in elementor.
is it still needed to reset? any alternative to do the same without deleting current settings?

Hi manoranjan.panigrahi10,

So you can create a dev site and import any template there, then with the help of the import functionality of Elementor you can copy the Home page or some specific blocks and move it to the main website, more detail is here: https://elementor.com/help/template-library/

Devsite – also called a Staging platform where you can test issues, enable/disable features/plugins thus such changes will affect the main site. The below article will help you to create it:

https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

Regards,

but i already have made many changes, creating a staging server now will need additional efforts to set it up again.

And i also increased PHP Max Input value to the recommended one, still i am not able to import it, doesn’t seem like WordPress issue. please look into this

Hi manoranjan.panigrahi10,

You can create localhost on your computer and import on it without needing to increase PHP values and affects to resources of hosting.

Regards,

the provided settings were increase still not able to import

Hi manoranjan.panigrahi10,

Please let me know which demo you want to import, I will give a try to help you.

Regards,

it is names “book hero section”

Hi manoranjan.panigrahi10,

You mean this demo https://woodmart.xtemos.com/demo-books/demo/books/?

Also, would you mind if I erase all content and re-import?

Thanks for your patience.

Regards,

[Author]

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