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not added to cart

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #415304

    egemenkalecik
    Participant

    FREQUENTLY BOUGHT TOGETHER = not added to cart

    https://prnt.sc/5T0rOnL1sooQ

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    #415313

    Luke Nielsen
    Keymaster

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Switch to the parent theme and check.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Kind Regards

    #415334

    egemenkalecik
    Participant

    it didn’t work. i will send video .how can i send you a video

    #415336

    Luke Nielsen
    Keymaster

    Hello,

    Please disable all plugins that are not related to the theme and provide your site admin access to the private area (https://prnt.sc/t1AObo_dqk7C) so I can check the issue on your side.

    Also, the video you can attach to the appropriate area that is below the message area (https://prnt.sc/fwahih8pY_f2).

    Kind Regards

    #415398

    egemenkalecik
    Participant

    add

    #415600

    Luke Nielsen
    Keymaster

    Hello,

    Please navigate to Dashboard -> WoodMart -> Patcher and apply the 415597 patch, after that clear the cache and check the issue again.

    Thanks for your time and have a great day.

    Kind Regards

    #415628

    egemenkalecik
    Participant

    Thank you

    #415641

    Luke Nielsen
    Keymaster

    You are welcome!

    In case you need any additional help, I’d be more than happy to assist you.

    Have a good day!

    Kind Regards

Viewing 8 posts - 1 through 8 (of 8 total)

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