Not possible to edit any of the elements

It looks like something is wrong with the theme. I am not able to edit any of my content, as they are not able to load. I have tried to reinstall the theme, wordpress is up to date, I have tried to change my php-version, deactivate all plugins, all required plugins are installed.

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Hello,

Thank you very much for choosing our theme and for contacting us.

Please insert the site admin access into the Private content below the message area. We will take a closer look at the site. Please confirm the permission to deactivate the plugins and switch to the parent theme.

Best Regards

Admin access in private

Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Best Regards

I have already done that, but it doesn´t solve the problem

Hello,

I cannot enter the Dashboard > Plugin. When I try to enter, I get 404 page. How can you enter the Plugins?

Please clone the site and move to the staging site, and provide admin access and FTP.

Best Regards

That happens to me sometimes as well, but I just refresh and then it works.

Hello,

Please disable this plugin:
Disable Comments

Then try to edit the content.

Best Regards

It doesn´t help.

I don´t think any of the plugins are the problem. As mentioned several times I have tried this before, but it does not solve the problem. It was one of the first things I tried.

Hello,

Try to deactivate this plugin, I cannot https://gyazo.com/c045b9f6488556b948ca4828e8daa487

You can delete it from CPanel, most likely it causes the problem.

If the problem remains, please check how it works on any default theme to detect if WoodMart causes the problem.

Best Regards

That didn´t help.

I have the same plugins installed on all my sites (I used to work for an agency, and we built about 500 sites with woodmart, but I have never had this problem before). That´s why I don´t think the plugins are the problem. There has to be someting else.

Hello,

We test the same issue on the net WordPress installation with the theme and only related plugins, and it works, so this issue is caused either by your customization in the child theme or plugins.

Best Regards

I don´t have a child theme with customizations. I have also tried to deactivate all plugins that are not required, and that does not solve the problem either. And as mentioned, I have the same theme and the same plugins on all my sites, so I don´t understand why I have this issue on this site.

Hello,

When I try to enter some of the tabs in the admin area I get to 404 which is incorrect and is not caused by WoodMart. Please confirm the permission to deactivate all the plugins not related to the theme.

Best Regards.

You have the permission to deactivate all the plugins you need

Hello,

Please check now it works.

Now you can enable the plugins one by one to detect which one causes the problem.

Best Regards

No, I still have the same problem. As you can see from the screenshots there is still something wrong with the Woodmart elements (missing the woodmart logo). And I am not able to insert either Woodmart elements or standars WordPress elements.

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Hello,

Please make the full backup of your site and check the issue on any default theme to detect if our theme causes the problem. Please try to update WordPress.

Best Regards

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