not possible to save the changes with WPBakery Page Builder
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Hello,
I just installed the new Woodmart theme as a change from an old theme.
I have set up WPBakery Page Builder. It is not possible to save the changes.
Can you help me on this point
Thanks in advance
Regards
Frank
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Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
Hello,
Here are the login details
Thanks for your help
Frank
Hello,
Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
if the problem remains, even after the plugins deactivated leave the plugins deactivated for us to check and provide your site admin access to the private area.
Best Regards
Hello,
The plugin causing the problem is Dokan Pro, which is up to date. Version 3.1
Can you fix the problem
Thank you in advance
Frank
Hello,
In this case, you need to contact plugin’s developers and ask to check the issue from their side. We are not able to fix this in our theme.
Kind Regards
.
