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Not receiving order emails

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  • July 26, 2018 at 9:23 am #69343

    nizzar
    Participant

    Hi,

    Yesterday I had four cancelled transactions and one completed transaction but I did not receive any email notifications at all although all these emails are enabled.

    Thanks

    July 26, 2018 at 9:48 am #69357

    Elise Noromit
    Member

    Hello,

    Please check the issue on one of the default themes to understand if our theme causes the problem.

    Our theme does not influence email sending.

    Best Regards

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Viewing 2 posts - 1 through 2 (of 2 total)