Home Forums WoodMart support forum Not receiving woocommerce order emails

Not receiving woocommerce order emails

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #239559

    Falah Tech
    Participant

    Hello team Xtemos, I need a quick solution regarding the woocommerce plugin. Yesterday I am trying to update the receipient email and sender email at Woocommerce->Settings->Email. But unfortunately stops receiving emails at both the user as well as admin end. Means when we order something, A user gets an email from woocommerce that we have received your order or something like this (To acknowledge user about their order) & one that is received by admin that A new order has been placed/Congratulations for your order (User’s order details) etc. Those emails are not sending by woocommerce at all.

    I revert the email settings to previous email (Since before updating emails in woocommerce settings, we are receiving emails at both the user & admin ends perfectly). But even after that not receiving the email. I had checked the admin & user email’s spam folder too. But not received there also. Kindly assist us with this issue.

    THANKS IN ADVANCE!

    #239600

    Hello,

    Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by Woocommerce.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)