Home Forums Basel support forum Not working page in the section My Account

Not working page in the section My Account

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #29738

    lelikletter
    Participant

    Hi, on the my account page do not work a child page. When you click on links on the page is not reloaded.

    Attachments:
    You must be logged in to view attached files.
    #29743

    Artem Temos
    Keymaster

    Hi,

    We just checked and it works correctly for us https://gyazo.com/794986984b29e5caadbaef9eda37ba20

    Regards

    #29747

    lelikletter
    Participant

    view the website which I pointed out in Private Content

    #29760

    Artem Temos
    Keymaster

    Sorry, our mistake. Check your account endpoints settings in WooCommerce -> Settings -> Account and try to save your permalinks settings in Dashboard -> Settings -> Permalinks.

    #29778

    lelikletter
    Participant

    Do not understand, in Dashboard -> Settings -> Permalinks nowhere to save the settings.

    #29785

    Artem Temos
    Keymaster

    Are you able to provide us your admin access so we can check it?

    #29869

    lelikletter
    Participant

    administrator appointed!

    #29889

    Artem Temos
    Keymaster

    Strange, but we can’t find any problems in your configuration. It may be caused by some of installed plugins or to be a problem in WooCommerce. You can test it switching to default WordPress or disabling all additional plugins one by one.

    #29935

    lelikletter
    Participant

    problem solved, thanks

    #29946

    Artem Temos
    Keymaster

    Could you please write us what was the problem?

    #30726

    lelikletter
    Participant

    the problem was in the plugin Clearfy Pro

    #30729

    Artem Temos
    Keymaster

    Great, we are glad that you have found the solution.

Viewing 12 posts - 1 through 12 (of 12 total)