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nothing is showing on thank you page except for title

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  • #652458

    nickyanchev
    Participant

    After I click on the place order button on my checkout page I get a thank you page with only a title

    when I try to edit with Elementor – I get and error saying “the function “the_content” is missing”

    how can I fix the page so it shows the information

    I tried with the default thank you page and I get the same error

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    #652517

    Hung Pham
    Keymaster

    Hi nickyanchev,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Best Regards,

    #652536

    nickyanchev
    Participant

    okay – sending the info

    #652666

    Hung Pham
    Keymaster

    Hi nickyanchev,

    Thanks for details.

    Make sure you set Checkout page https://woocommerce.com/document/woocommerce-pages/

    Regards,

    #652680

    nickyanchev
    Participant

    Hi, I have one. Please see attached.

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    #652688

    nickyanchev
    Participant

    I fixed the issue. Thank you. I just needed the default checkout page created

    #652861

    Hung Pham
    Keymaster

    Hi nickyanchev,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    Regards,

Viewing 7 posts - 1 through 7 (of 7 total)

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