Notifications on Price Drop Not Working
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Hello,i will like to request guidance on why my users are not getting notifications on Price Drop.The email configuration is working fine on everything including sign up,Out of stock and back in stock waitlist notifications and all other emails are working fine.The only issue is on product drop my website is masimu.com.here are attached screenshots ofhow i have configured it
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Hello,
Navigate to WooCommerce > Settings > Emails and confirm that the “Price tracker alert” email is active and configured properly.
Please follow this documentation: https://xtemos.com/docs-topic/price-tracker/
Could you please check this again, possibly with another product? Please also note that the email does not arrive immediately but within about an hour.
Best Regards,
Could you please activate my ability to contact you just bought another theme but the support option seems to be not available.I cannot create a New Topic ….to reach you.thanks
Hello,
Thank you for your message.
If you are able to reply to existing topics, it means your support access is already active, and you should also be able to create a new topic.
Please follow this guide to create a new topic: https://youtu.be/JR_TMP3FGXM
If you are still unable to do so, kindly let us know what exactly happens when you try, so we can assist you further.
Best Regards,
.
