Off-Canvas shopping cart is not working

I have just installed your theme and the Off-Canvas shopping cart is not working from the homepage and product page. It is just blank….?

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Hello,

Thank you so much purchasing our theme and contacting our support center.

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

I have done that. Do you want access?

Yes, please.

Please see in private:

But it works well now https://gyazo.com/3e29717802758920243a82eda01de75e
Probably, some of the installed plugins cause some JS errors.

No – try to do the same on the product page and Home page.

Eg. this links:

It works correctly on the links you sent

https://gyazo.com/83b4dd0771884395d5f00a7c721b2983
https://gyazo.com/81ea1f736728ad928bf63d899a86560a

Try to enter the product page and then click on the off canvas – you will see it empty. The same on the Home page – try click on cart…

Could you please disable this plugin as well http://prntscr.com/is1u9y

code-speed-up.php – I have not installed it. Is that frome the server or?

I’m pretty sure it’s from the theme installation…

This plugin is located in wp-content/mu-plugins. If you want, please, provide us your FTP access and we will try to disable it ourselves.

I don’t have FTP access I will need to contact the guy who has. Hopefully he will respond asap.

In the meantime I have asked (before I bought the theme) for the possibility to have the product category description showed below the products/category. See link below.

Try to edit this file woodmart/woocommerce/archive-product.php. Better to copy it to the child theme. And move this code

<?php 
    /**
     * Hook: woocommerce_archive_description.
     *
     * @hooked woocommerce_taxonomy_archive_description - 10
     * @hooked woocommerce_product_archive_description - 10
     */
    do_action( 'woocommerce_archive_description' );
?>

after this line

<?php do_action( 'woodmart_woocommerce_main_loop' ); ?>

whoo, I’m not technical at all…

Do you think you could add it for me 🙂

This task doesn’t require any programming skills 🙂 Just move the code as we instructed.

Okay – but where do I find woodmart/woocommerce/archive-product.php?

You can find it in our theme’s folder.

I have made the code as described. Go to Appearance >> Editor and choose Woodmart Child (have activated it) But I can’t uploade the file?

You will need to do this via the FTP on your server. Try to use some FTP client like FileZilla to create the file and edit it.

I just received the FTP info in regards to the “Off-Canvas shopping cart” issue. See below from my hostmaster.

In regards to the Product Category I have now done as described and it seems to work 🙂 but the text should appears correctly? I have a plugin called SEO Category and Tag Descriptions for WooCommerce – would that be okay to install ?

When we disable this plugin (simply rename the folder) http://prntscr.com/itq44j it starts working well https://prnt.sc/itq44j

Okay – I have no idea what this plugin is…? Is it on the server or…?

See below

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see below.

We don’t know where this plugin is coming for. Maybe it was installed by your hosting providers.
We have disabled the debug mode and now it should work well.

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