off canvas sidebar for : mobile, tablet, desktop doesn't show

Hi,

I notice this problem yesterday, with the off canvas “on” the filter button doesn’t appear, I reset all settings and still doesn’t show. What can I do?

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Hello,

Please check the Theme Settings > General > Mobile button navbar > make sure you have not enabled the button for the navbar.

Best Regards

Yes the problem still exists. On none of them devices ( mobile, tablet and desktop )

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Hello,

Click the Off-canvas and drag and drop to Disabled column and check.

Best Regards

Hi, thank you,
It worked on the mobile, but on tablet and desktop the button still doesn’t show. I have to add a shortcode or something?

Best regards

Hello,

Your site is blocked and I cannot view the code. Please deactivate the blocking and provide your site admin access to the private area.

Best Regards

Hello,
Yea, i think iThemes security block the site…I provide u an account. If you can’t connect let me know.

Is a problem with that sidebar, will you check it please?

Best Regards

Hello,

Please check your shop page options: http://prntscr.com/n9ya9a you have disabled the sidebar, please enable it.

Best Regards

Hi,

Thank you, my mistake, but the off side button still don’t show on desktop. Is there a way to activate it?

best regards

Hello,

I see the sidebar on the shop page http://prntscr.com/na338s

This sidebar works only for shop/category pages

Best Regards

[Author]

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