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Offcanvas mini cart bugs

Viewing 16 posts - 1 through 16 (of 16 total)
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  • #648247

    kirill7117
    Participant

    Hello.

    I use Woodmart theme and I have problem with mini cart not loading products correctly. The problem occurs with product variation 500g that uses YITH WooCommerce Product Add-ons & Extra Options.
    I checked source code and html seems to be broken. list element is outside of the parent element and .shopping-cart-widget-footer is duplicated, sometimes it is duplicated many times and I don’t know why this bug happens.
    I provided website links in private message
    I also use all the latest theme and plugins.
    The problem

    Untitled.png is the view when you add 1kg product to the cart after the bug with 500g is already there in the mini cart.

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    #648632

    Hung Pham
    Keymaster

    Hi kirill7117,

    Thanks for reaching to us and appreciate your patience.

    If you are using Woodmart Header builder cart element and Elementor Pro plugin, you need to disable Elementor Mini Cart template that is designed to work with Elementor Pro under Elementor > Settings > Integrations > WooCommerce > Mini Cart Template and select Disable. https://take.ms/Ra7Cv

    In case you don’t use Pro version, there is an issue with the 3rd party plugins or Cache plugins. Please clear CDN or cache and deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Regards,

    #648697

    kirill7117
    Participant

    Hello Hung Pham.

    Thank you for your reply.

    I don’t use Elementor Pro and I only use Woodmart mini cart in the header settings.
    This issue happens when I am logged in to WP dashboard. I tried disabling WP rocket too and it didn’t help.
    On my test site (I sent a link) where I use Bricks theme and Bricks mini cart there are not such issues
    There might be some issue with AJAX loading after add to cart action in Woddmart theme.
    Can you please have another look?

    #648726

    Hung Pham
    Keymaster

    Hi kirill7117,

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    #648784

    kirill7117
    Participant

    I sent access in private message

    #649026

    Hung Pham
    Keymaster

    Hi kirill7117,

    Would you mind if I deactivate extra plugins for testing? Please confirm me back.

    Regards,

    #649054

    kirill7117
    Participant

    Hi Hung Pham,
    Yes, you can disable except for YITH WooCommerce Product Add-ons & Extra Options because Mini cart should display the selected options. If you disable this plugin there won’t be any bug with regular products.
    I also allowed theme file editor in WP admin. You can comment any code in there and disable plugins since this is not a production site.

    #649412

    Hung Pham
    Keymaster

    Hi kirill7117,

    Please double check https://ibb.co/8DPx4CG5

    Regards,

    #649509

    kirill7117
    Participant

    Hello. you disabled YITH WooCommerce Product Add-ons & Extra Options which I said should not be disabled. The issue happens with the list of selected options in the Mini cart. You screenshot shows Regular product but you need to check only https://test3.granolashop.ee/en/product/granola-builder/ and variation 500g where this bug happens
    Did you see my initial screenshot?

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    #649513

    kirill7117
    Participant

    You also need to use Woodmart child theme since it has the code for Builder product Javascript. I see you switched to Woodmart theme

    #649514

    kirill7117
    Participant

    This is what happens and sometimes the backdrop is also dissappearing

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    #649742

    Hung Pham
    Keymaster

    Hi kirill7117,

    Sorry for that inconvenience.

    Can you please double check? It’s working fine now.

    Regards,

    #649800

    kirill7117
    Participant

    Hi.
    I feel like you are not looking at the details I sent you. I asked you to use Woodmart child theme while you used Woodmart theme. I switched back to Child theme and this is bug is still there.
    I bought a support on Themeforest and thought that you can help but you are not looking at fixing the problem just posting the messages so that I recheck again but you don’t even say what you fixed and I think you didn’t fix anything.

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    #649872

    Hung Pham
    Keymaster

    Hi kirill7117,

    Sorry for that inconvenience.

    It mean child theme caused that, in order to modify it, you need to copy this woocommerce/cart/mini-cart.php path to the child theme and make changes per your needs there.

    Regards,

    #649900

    kirill7117
    Participant

    Hi. ok, thank you for the answer but I don’t understand, the html is breaking after the ajax request, why I don’t have this issue with Bricks theme? I copied all my code from child theme functions.php to Bricks child theme and it doesn’t have this problem

    #650148

    kirill7117
    Participant

    I also get this bug on the checkout page and I see this section is loaded via Ajax

    • This reply was modified 19 hours, 50 minutes ago by kirill7117.
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