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Ok-Can’t update anything

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  • #614045

    alfredbmi9980
    Participant

    previously – i had trouble installing the site – then found out the 403 error would be due to permission – so i set the permission to 744 for all – and then it installs and works while also installing the plugins and everything – even uploading the prebuild site.

    now when it comes to me doing the customization – example footer and copyright – i was again warned by 403 error and i cant customize anything at all.

    and i cant do any customization at all.

    have check the htaccess file which is new and non touch – have check the wp-config
    have check even permission – as now i set it as 777.

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    #614100

    Artem Temos
    Keymaster

    Hello,

    Thank you for reaching out.

    A 403 error typically indicates that the server is blocking certain requests. This issue is likely related to server configuration or restrictions set by your hosting provider.

    We recommend consulting with your hosting provider to determine why these specific requests are being blocked. They should be able to review the server logs and identify the exact cause of the issue.

    In the meantime, we advise against setting permissions to 777 as it can pose a security risk. The recommended permissions for WordPress files are usually 644 for files and 755 for directories.

    If there’s anything else we can assist with, feel free to let us know.

    Kind Regards

    #614151

    alfredbmi9980
    Participant

    i have email my hosting – i would want this case to remain open until further – notification from the hosting – kindly wait for me to update you

    #673946

    alfredbmi9980
    Participant

    you may close this case

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