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On desktop variation price doesn't change

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #164047

    Divites
    Participant

    Hi,
    We have added some variable products. When selecting an option the price doesn’t change on desktop. It does change when clicking somewhere on the screen. On smartphone the price does change when selecting another option of the product.
    Please see: http://designbadkamers.divi-test.nl/product/ra072b/
    as an example.

    Your help is really appreciated in this matter.

    Regards,

    Johan

    #164067

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated for us to check.

    Best Regards

    #164089

    Divites
    Participant

    Hi,

    Thx for your prompt reply. Even with the plugins deactivated the issue remains the same.
    Could you please have a look at it.

    Regards,

    Johan

    #164148

    Hello,

    I have activated the Basel parent theme and everything works correctly: https://gyazo.com/d41f87f41dc4eaa5f4d74bddde741452

    You need to check the custom code which you add to the child theme.

    Best Regards

    #164226

    Divites
    Participant

    Hi,

    Thanks for looking into this matter. Unfortunately, deleting all custom code will has no effect. Only swichting to the parent theme does. Can it be something with the child theme itself?

    Thx for your kind help.

    Regards,

    Johan

    #164236

    Hello,

    The child theme cannot cause problems. You can delete this child theme and install it again from the theme pack and see that it works properly. It was a custom code. You could forget to remove all.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)