Home Forums WoodMart support forum On the mobile phone, the front-end and back-end loading of the website are very

On the mobile phone, the front-end and back-end loading of the website are very

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #536679

    adjsndiv
    Participant

    On the mobile phone, the front-end and backend loading of the website are very slow, and I cannot open the website. I have turned off the corresponding third-party plug-ins and cleared the cache of the server and browser, but it is still very slow.
    PC speed is normal

    PS:
    I also upgraded to the latest theme version and updated all patches. On the mobile phone, it is still very slow.

    #536681

    adjsndiv
    Participant

    Keeps loading and the page is blank

    Attachments:
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    #536713

    Artem Temos
    Keymaster

    Hello,

    We just tested your website and it works fast and we don’t see any problems with loading. Here is a video https://gyazo.com/a58b9937f0d144bf942354ed70f7728f

    Kind Regards

    #536718

    adjsndiv
    Participant

    This is another website of mine, don’t read it wrong.
    Website information has been sent in a private location

    #536746

    adjsndiv
    Participant

    I recorded a short video and you can see that on the mobile phone, whether the front end or the back end is loading all the time, the page is white.
    Everything is fine on PC.

    Attachments:
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    #536839

    adjsndiv
    Participant

    how about is it 🙂

    #536842

    Artem Temos
    Keymaster

    Hello,

    Sorry for that. This website works well for us too. And the fact that it works fine on your PC says that there are no issues with the theme itself. Most likely something with your phone or internet speed. Here is a video of your website when I first opened it in the browser. Other pages are opening much faster when cached https://gyazo.com/47b12ab0b4ab65279be91cc00a5dda44

    Kind Regards

    #536845

    adjsndiv
    Participant

    This is too strange. Does it and the cxsbands.com website use google fonts? Networks within China have been affected?

    #536848

    Artem Temos
    Keymaster

    Yes, both websites have Google fonts loaded.

    #536849

    adjsndiv
    Participant

    How do I turn off Google Fonts first and retest my website?

    #536884

    Artem Temos
    Keymaster

    You can manage your theme fonts in Theme Settings -> Typography. Make sure that you use standard fonts or upload your font files.

    Kind Regards

    #537102

    adjsndiv
    Participant

    all right. please disable this thread. thanks.

Viewing 12 posts - 1 through 12 (of 12 total)

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