Home Forums WoodMart support forum On this product, the reviews are not displaying. Is this normal? How can I fix i

On this product, the reviews are not displaying. Is this normal? How can I fix i

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
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  • #720714

    digitalweb66.fr
    Participant

    On this product, the reviews are not displaying. Is this normal? How can I fix it?

    #720751

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Maybe you are using a custom layout for a single product page, which is built with the WoodMart WooCommerce builder. Simply go to Layouts > edit single product layout and add the product review widget in the layout.

    If the issue remains, make sure Reviews is enabled in the WooCommerce > Settings > Product.

    Also, make sure Reviews is enabled via the settings of the product > Advanced > Enable reviews:
    https://gyazo.com/7100a5850532bf22d7861e277d40be79

    Best Regards

    #720767

    digitalweb66.fr
    Participant

    I have added the review widget to the WooCommerce product page and also to the product itself, but it is not working.

    Can I give you access to my website so that you can check and investigate the issue?

    #720786

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Can you please share the product page URL where the reviews are not showing? Also, share the WP login details so I can check on your site and give you a possible solution.

    Best Regards

    #720790

    digitalweb66.fr
    Participant

    ok

    #720853

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to say i am unable to login to your site due to server issue: https://postimg.cc/sGXmmCJK

    I see you are using a Custom Single Product layout, which is built with WoodMart WooCommerce builder. Navigate to Layouts > edit the layout and add the Product reviews widget.

    See Screenshot for better understanding: https://postimg.cc/WD5JnFYH

    Best Regards

    #720900

    digitalweb66.fr
    Participant

    Could you please try accessing my website again? It is working correctly on my side.

    I have set up the product reviews, but currently it displays the 5-star rating options along with the review comments. What I would like instead is for the reviews to be displayed as shown in the screenshot below. https://postimg.cc/phLVbS9T

    #720930

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Your issue has been resolved. I have added the product review widget in the layout, and it is showing fine.

    See Screenshot for better understanding: https://postimg.cc/gL86nJpn

    When you have the product reviews, they will show in the rating under the product title.

    Best Regards

    #720969

    digitalweb66.fr
    Participant

    I would like it to be displayed like in the screenshot below.

    https://postimg.cc/jD9r5BVG

    #721027

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    This widget is already added in your layout and the review showing in the “Acer” product. You need to add some dummy product reviews in other products then the reviews will show here.

    Like this: https://postimg.cc/N2TvGrZ8

    Best Regards

Viewing 10 posts - 1 through 10 (of 10 total)