Home Forums WoodMart support forum On user login, primary colour is changing

On user login, primary colour is changing

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • #627582

    matthew.spiteri.92m
    Participant

    I am currently experiencing an issue where if you are not logged in, the primary color reflects the actual color that is
    is set in Theme Settings > Styles and Colors > Primary Color which is rgb(151,188,117) .

    If you create a new account and log in, the color displayed for the MENU and prices of the products and some other areas are changed and no longer reflect the one set in Theme Settings > Styles and Colors > Primary Color .

    Although the color in Theme Settings > Styles and Colors > Primary Color is still the same rgb(151,188,117) the color displayed after login is not the same ( looks like a darker green) .

    #627585

    matthew.spiteri.92m
    Participant

    Please note that there are no custom scripts tweaking the color or CSS in place.

    The only custom script I have is to handle password strength that’s all.

    Also this happened all of a sudden without any changes in plugins etc.

    #627776

    Luke Nielsen
    Keymaster

    Hello,

    I would like to request temporary admin access to look better at the settings there.

    Thank you for your time.

    Kind Regards

    #627789

    matthew.spiteri.92m
    Participant

    granted.

    please let me know when finished so I can close the account

    • This reply was modified 2 weeks, 1 day ago by Luke Nielsen.
    #627910

    matthew.spiteri.92m
    Participant

    did you manage to log in by any chance ?

    #628024

    Luke Nielsen
    Keymaster

    Hello,

    It looks like something related to the cache, via the admin it works well and even if I created an account or visit as a guest, I made a video, please check – https://dropmefiles.com.ua/en/e32Z5

    So you need to clear the browser cache, then clear the site cache and recheck the issue.

    Kind Regards

    #628025

    matthew.spiteri.92m
    Participant

    And how did you clear the cache?

    same issue for me.

    I tried:
    1. incognito browser
    2. purging the cache with SC Cache
    3. removing the dynamic cache and memory cache from siteground

    None of that worked.

    Attachments:
    You must be logged in to view attached files.
    #628027

    matthew.spiteri.92m
    Participant

    ok now it seems to have worked.

    Can you please explain what you changed from your end ? in regards to caching ?

    #628031

    Luke Nielsen
    Keymaster

    Hello,

    Try to clear the browser cache as described here – https://uwaterloo.ca/mechanical-mechatronics-engineering-information-technology/frequently-asked-questions-faq/how-clear-your-browser-cache

    Then let me know the result.

    Kind Regards

    #628049

    matthew.spiteri.92m
    Participant

    I tried but nothing worked.

    anyways now its working as expected.

    thanks

    #628068

    Luke Nielsen
    Keymaster

    Hello,

    Great, so the topic can be closed?

    Thank you for your time.

    Kind Regards

    #628108

    matthew.spiteri.92m
    Participant

    Hey,

    I am still experiencing the same issue.

    This is incognito without cookies and caching.

    Can you help?

    Photo attached.

    Attachments:
    You must be logged in to view attached files.
    #628110

    matthew.spiteri.92m
    Participant

    I also added custom CSS to change the SOLD OUT button to red but it still does not show up.

    #628198

    matthew.spiteri.92m
    Participant

    seems that clearing Cloudflare cache has fixed the problem

    #628281

    Luke Nielsen
    Keymaster

    Hello,

    Great! In general such issues when you have a good view via the admin and when you a guest you have another, it’s something related to the cache because I’m most cases the admin is not cached and you see the proper settings because there is no cache.

    Kind Regards

Viewing 15 posts - 1 through 15 (of 15 total)