Home Forums WoodMart support forum Open my website too slowly

Open my website too slowly

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #506633

    nichqqie
    Participant

    hello team

    my website is http://www.uzzzpets.com with woodmart theme. I already installed WP Rocket, upgraded my server, and canceled unnecessary plugins, but it is still very slow. I hope your team can help me with this problem, and give me some practical advice.
    Thank you so much

    Attachments:
    You must be logged in to view attached files.
    #506712

    Luke Nielsen
    Keymaster

    Hello,

    Please confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back. Also, please send access to the admin dashboard.

    Kind Regards

    #506914

    nichqqie
    Participant

    thanks for your reply , please check the private info

    • This reply was modified 1 year, 1 month ago by nichqqie.
    #506974

    nichqqie
    Participant

    hi team,
    please let me know once you log in our website, I don’t know what’s wrong with my website now, it just shows that the memory is not enough, yesterday was ok and I haven’t done anything today

    Attachments:
    You must be logged in to view attached files.
    #507005

    Luke Nielsen
    Keymaster

    Hello,

    That issue is related to the server itself, you need to contact your hosting provider and ask them to increase the memory size.

    Let me know when I can start testing.

    Kind Regards

    #507006

    nichqqie
    Participant

    thank you sir very much, I am working on it,and will let you know once we finish

    #507080

    Luke Nielsen
    Keymaster

    Okay, I will wait for your response.

    Kind Regards

Tagged: ,

Viewing 7 posts - 1 through 7 (of 7 total)