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open_basedir restriction php error ?

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  • #140724

    yasiru
    Participant

    Hello,
    I keep getting the bottom error on the phperrors.log.
    What is the reason? how do I solve it?

    [27-Aug-2019 14:56:01 UTC] PHP Warning: file_exists(): open_basedir restriction in effect. File(/home/XXX/public_html/wp-content/uploads/2019/08/woodmart-dynamic-1566497673.css) is not within the allowed path(s): (/var/www/vhosts/XXX.com/:/tmp/) in /var/www/vhosts/XXX.com/httpdocs/wp-content/themes/woodmart/inc/classes/Dynamiccss.php on line 34

    #140771

    Eric Watson
    Participant

    Hello,

    Thank you so much for contacting our support center.

    The error is caused by the configuration of your server and is associated with access rights to files, please contact this issue in support of your hosting so that they help you.

    Kind Regards
    XTemos Studio

    #140924

    yasiru
    Participant

    Hello,
    I sent the information. Please tell me what you’re doing. If I encounter the same problem at other times, I’ll do it.

    *If you assign ip address for the firewall, I add it to the whitelist.

    #140928

    Eric Watson
    Participant

    Please contact your hosting support and provide them with the text of your error.

    Kind Regards
    XTemos Studio

Viewing 4 posts - 1 through 4 (of 4 total)