Option to add review not showing

[Mikati]

The option to leave a review doesn’t show up in my tabs. I’ve also tried displaying reviews in a separate section but nothing shows up. There are currently no reviews for the product.

The review options are turned on in Woocommerce and Theme Settings

https://ibb.co/JQBNwPb
https://ibb.co/KG8M5ZJ
https://ibb.co/NtmQPWZ

Can you please help? Thanks

• This topic was modified 3 years, 5 months ago by Mikati.

I know why it’s not showing! I haven’t got an html block assigned to the tab! I have deleted the html block from the demo – could you please tell me how I can download the review html block without having to download the whole demo data.

Thanks

Hello,

Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

Best Regards

I don’t follow what you’re saying. How would woodmart theme be causing a problem? I just have the html block missing from my tab – if you could provide me with the html block for reviews, it should work.

Hello,

Reviews are Woocommercer functionality and WoodMart has two additional options for reviews: 1) to show them in a tab or on a separate page, and add the images.

Have you enabled the revies in Woocommere settings? Have you enabled the revies in all the products? Please insert the credentials into the Private content below the message area.

Best Regards

Aha….I hadn’t enabled reviews at product leve!!!Thank you – it’s working now.

Also, I noticed on the Woodmart demo it requests name and email – this isn’t showing on my review tab. What do I need to do to make it show?

https://ibb.co/DQjxYyX – woodmart demo = review tab

Thanks once again for your help – really appreciate it.

Hello,

Try these options: https://gyazo.com/d7ff38f80cd34d61ee45db2605fc12ed and also check your settings in Dashboard > Settings > Discussion.

If you have any questions please feel free to contact us.

Best Regards

[Author]

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