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order completion page I have these code

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  • #658234

    comyonline
    Participant

    hello,

    on mobile i have a problem with the menu. thanks

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    #658347

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and let me know so I can check and give you a possible solution.

    Best Regards,

    #658423

    comyonline
    Participant

    I haven’t added anything new, this has happened since the last update. thanks

    #658524

    Hello,

    It’s possible that a conflict occurred during the update process. Kindly keep only the theme-required plugins active and let me know so I can investigate further and provide a solution.

    Best Regards,

    #659635

    comyonline
    Participant

    Hello, the problem is not with plugins.

    #659679

    Hello,

    Please confirm the permission for plugin deactivation and switching to the parent/default theme for testing.

    Looking forward to collaborating with you!

    Best Regards,

    #659681

    comyonline
    Participant

    hi,

    you can disable and do

    #659708

    Hello,

    Your issue has been resolved. I have deactivated the plugins not related to the theme and the issue has been resolved.

    See Screenshot for clarification: https://ibb.co/LDTH5TZm

    Reactivate the third-party plugins one by one to identify which plugin is causing the problem.

    Best Regards,

    #661432

    comyonline
    Participant

    Hello, it does not seem normal to me that the topic has an imcompatibility with a plugins so used LiteSpeed Cache
    is an essential plugins for me … we have to find a solution not to deactivate plugins

    #661573

    Hello,

    Sometimes, issues with plugins can be resolved by adjusting the plugin’s settings. You can try reactivating the plugin and carefully reviewing its configuration options to see if there are any settings causing conflicts. Make sure it’s configured correctly for your specific setup: https://docs.litespeedtech.com/lscache/lscwp/

    If you want to continue using this plugin and can’t resolve the issue on your own, consider reaching out to plugin’s support for assistance. They might be able to help you troubleshoot and configure the plugin correctly.

    Best Regards,

Viewing 10 posts - 1 through 10 (of 10 total)