Home Forums WoodMart support forum order-received Woocommerce thank you page

order-received Woocommerce thank you page

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #616351

    amirvesali
    Participant

    Hello,
    My Order confirmation, also the so called “thank you page” is blank and not working.
    I tried the proposed methodes of working on child or main theme, disabling all plugins, trying redriction via functions.php but nothing worked.

    #616353

    amirvesali
    Participant

    Here is kind of order page when the order is completed:
    https://kiosk24.lu/checkout/order-received/11126/?key=wc_order_NjvVOT6uzfsNa

    Attachments:
    You must be logged in to view attached files.
    #616440

    Luke Nielsen
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like WooCommerce Storefront to understand if it is our theme issue or not?

    Kind regards

    #616491

    amirvesali
    Participant

    Hello,
    I changed the theme to the default storefront, and it worked. So I guess it is related to the theme.

    Best regards,
    Vesali

    Attachments:
    You must be logged in to view attached files.
    #616507

    Luke Nielsen
    Keymaster

    Now it’s working in our theme too – https://prnt.sc/OYZRlLJof3P7

    So it was a cache issue.

    Kind Regards

Tagged: 

Viewing 5 posts - 1 through 5 (of 5 total)