OTF Regenrate Thumbnails

Hello,
We have been receiving an error log that is increasing daily. Can you assist us in identifying which module is causing this issue?
Thank you.

[29-Sep-2023 14:55:00 UTC] PHP Warning:  Undefined array key "width" in public_html/wp-content/themes/woodmart/inc/integrations/otf-regenerate-thumbnails.php on line 69
[29-Sep-2023 14:55:00 UTC] PHP Warning:  Undefined array key "width" in public_html/wp-content/themes/woodmart/inc/integrations/otf-regenerate-thumbnails.php on line 97

Hello,

Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
Disable the child theme if you use it.

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable it all back, You would better make the full backup of your site.

Best Regards.

Hello guys,
We still have the issue.
We have done your suggestion. We have deactivated all plugins, only Woodmart core, WooCommerce and wp bakery was activated and it still generating.
I have attached a screenshot with the active plugins.
After more debugging we found that the issue it’s generated because the php version. We are using 8.2, it is possible to not be compatible? After come back to 7.4 the error disappeared.
Waiting for your reply,
Thank you!

After this error line I figured out it’s from php version, forgot to attach.

Hello,

Please make sure that you are using the latest version of theme theme (7.3.1) and the required plugins are updated also. If the issue remains, share the wp logins details and FTP access so i will check and give you a possible solution.

Best Regards.

Hello,
We are going to comeback after we create a staging website.
Thank you!

Hello,

Ok, we are waiting for your reply.

Best Regards.

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