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Out of Memory when searching

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #582769

    Unique Made
    Participant

    Hello,

    I have been experiencing an issue on my site for a long while now. When Someone searches on my site (using the Woodmart search blok in the header builder), wordpress crashes.

    If I turn on debugging, the error is said to be out of memory. I have increased it to 2GB and still the issue persists. Turning of AJAX search doesn’t help.

    Can you help me?

    I have created a debugging copy of the site on https://debugtest.jt-autobekleding.nl

    #582893

    Hung Pham
    Keymaster

    Hi Unique Made,

    Thanks for reaching to us.

    Could you please record a video demonstrating issue? This will help our developers better understand the problem and find a suitable solution.

    Regards,

    #590836

    Unique Made
    Participant

    Apologies for the delay, I didn’t get a notification from this forum and had a holiday in between. Attached is a video showing the issue.

    Meanwhile I found out that if I change the search to include all post types, there is no issue. But of course we would like to return only products for this search.

    #590837

    Unique Made
    Participant

    The file was too large for upload. You can find it here:

    https://uniquemadenl.sharepoint.com/:v:/s/Unique_Made/EdXK9Z0vnq1NpkGGauLF5GoB–e7MT8ugbxhn1llB5QzXQ?e=T0q7hO

    Link is valid until 30th of september

    #590938

    Hung Pham
    Keymaster

    Hi Unique Made,

    The link has been removed. You can upload recorded video to https://wetransfer.com/ and share link here

    Regards,

    #590991

    Unique Made
    Participant

    The link is in the private content

    #591131

    Hung Pham
    Keymaster

    Hi Unique Made,

    Thanks for the video.

    To assist you in the best possible manner, I kindly ask that you provide me temporary FTP info (server, username, password, port) to Private Content area, I need to enable debug log and this will allow me to thoroughly investigate and address your concerns in a more efficient.

    Regards,

Viewing 7 posts - 1 through 7 (of 7 total)