Outdated Woo Templates

Hi,

I have everything updated, all green ticks except for woo new and processed order templates (screenshot attached).

Only noticed due to no emails being received from people ordering.

Do I need to refer to woo docs and copy across templates to child theme or is there something else I am missing?

TIA

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Hello,

Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

Best Regards

Hi,

Thanks for the help.

I have set up a user and included details below:

Hello,

I have checked your site and found that you still have outdated WooCommerce email template overrides in your child theme:

– wp-content/themes/woodmart-child/woocommerce/emails/admin-new-order.php
– wp-content/themes/woodmart-child/woocommerce/emails/customer-completed-order.php

These files are overriding the default WooCommerce email templates and are currently outdated. You need to update these template files to match the latest WooCommerce version. You can compare them with the latest templates provided by WooCommerce and merge any customizations into the updated files.

As a test, you can temporarily rename these files and check whether the email issue is resolved.

Best Regards

[Author]

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