OWL-DOT doesn’t show on Iphone

Hi,
So I enable owl-dot and on iphone he doesn’t show them, like on browser or browser on phone.

Do you know some solution to this problem.

Attachments:

You must be logged in to view attached files.

Hello,

Could you please disable all plugins except these ones:

WPBakery Page Builder or Elementor
Woodmart Core
WooCommerce

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Let me know the result.

Kind Regards

Hi,
I will deactivate tonight when is low traffic on site.
This problem I have on 2 shop same problem.

But what could be problem?
Why is showing in browser and inspect tool and don’t on phone

Hello,

Most likely, it’s a mobile cache. But in any case, disable all third-party plugins to just be sure.

Let me know the results of your testing.

Kind Regards

THE SOLUTION

In order to display owl-dot again, it is necessary to turn off the “Disable OWL Carousel script on mobile devices” option in the settings.

Theme settings > Performance > JS > Disable OWL (must be NO)

Attachments:

You must be logged in to view attached files.

Hello,

Glad that you found the solution.

Always remember that you can reach out to us with any questions you may have.

We wish you a splendid day!

Kind Regards

[Author]

Posts