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  • #444779

    alimkurua
    Participant

    Hello,

    I have a big problem with my woodmart website. I was putting some products in my backend and suddenly my website stopped working. I need quick assistance please. The page online shows one writing line now.

    Please help me restoring my page, so i can keep working on it. I coudnt find any issues by myself

    #444880

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

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Viewing 2 posts - 1 through 2 (of 2 total)