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Page is being reloaded every time I add to cart even though AJAX is enabled

Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • January 20, 2023 at 5:16 pm #436677

    grailsfromheaven
    Participant

    Hi,

    My page is being reloaded everytime I add to cart a product or click on cart button when I just want to see the sidecart. I have turned on AJAX in all theme settings but it is still reloading. Please help me out. I added my webpage in the private content.

    Thanks already beforehand 🙂

    January 21, 2023 at 4:09 am #436753

    Elise Noromit
    Member

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Please, confirm the permission for plugin deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    January 23, 2023 at 3:23 pm #437211

    grailsfromheaven
    Participant

    Hi,

    I have added the information in the private section.

    January 25, 2023 at 5:41 am #437597

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)