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Page loads itself

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #25189

    mihael
    Participant

    Hello, please have a look at the screenshot attached.
    Sometimes the page “loads itself”.
    Ajax is disabled.
    Please advise.

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    #25206

    Artem Temos
    Keymaster

    Hello,

    How can we reproduce the issue on your side?

    #25218

    mihael
    Participant

    The error can only be reproduced by browsing the site for a while.
    Sometimes it shows sooner, sometimes later.
    The issue pops out randomly.
    I believe the same issue causes the sidebar not to display sometimes.
    Please advise.

    #25228

    Artem Temos
    Keymaster

    Could you please try to disable all additional plugins except those that required for our theme? We still don’t see the problem.

    #25232

    mihael
    Participant

    Sorry, I can’t as that’s a live site.
    I’m setting up a new dev version, where I can play around.
    So far the issue has been reproduced on 2 different computers, so it’s there and it exists.
    You can reproduce it by browsing with Chrome for a longer time, sometimes it takes 5 clicks, sometimes 50 clicks before it happens.
    It happens on random basis.
    For sure it has something to do with your Ajax loading.
    Also, the top bar causes glitches on “product hover with second image”.

    I understand that this can be hard to track, but perhaps you could check those functions that are responsible for loading the page.

    Thank you.

    #25237

    Artem Temos
    Keymaster

    OK, so contact us when your dev version will be ready.

    #25298

    mihael
    Participant

    Hello,

    please, have a look at this error.log (screenshot)
    The website often has problem with Ajax and it times out.
    Any suggestions? Thank you

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    #25301

    mihael
    Participant

    OK, I have an update on this whole matter…
    So, the biggest issue was that I was showing up to 100 products or even more in some categories per load… So, that took way too long to load.
    I now limited the amount of products displayed per page and activated the classic pagination, the website works much faster now, about 70% faster.
    Also, the sidebar doesn’t fail to load anymore, since it has enough juice to finish loading.
    So, for now, this can be closed.
    Cheers

    #25323

    Artem Temos
    Keymaster

    Yes, 100 products are too much and may take much time to load. Anyway, we are glad that you have found the solution.

    Kind Regards
    Xtemos

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