Pages are not importing

getting AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance error

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Hello,

Thank you very much for choosing our theme and for contacting us.

Please switch to the parent theme when you need to import any demo. I have switched to the parent theme and uploaded Contact us page.

Best Regards

Import Blog page

Hello,

The blog page is configured in the Theme Settings > Blog > Blog Archive.

You will find the option to set Blog chess.

If you have any questions please feel free to contact us.

Best Regards

looks like my product page css got broken? can you tell me how to fix

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Hello,

Sorry for the delay.

Please deactivate all the plugins except these ones:

Slider Revolution
Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
Switch to the parent theme and check the product page.

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Best Regards

I did but it didnt worked.
Page still showing broken.

Hello,

Please, confirm the permission for plugin deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

Yes you can do whatever you want to fix it,
thanks

please do the needful, i gave you admin rights.

Hello,

I switched to the parent theme and deactivated the plugins not related to the theme, no problem with the pages import: https://gyazo.com/0381838ab0d8e7361115779c7e238579

If you have any questions please feel free to contact us.

Best Regards

Are your support guys are fool????
Please read all previous response then perform action.
My concern was the CSS of shop page, product page CSS got broken, https://new-design.compuleasenetworks.com/product/augue-adipiscing-euismod/

and now whatever you did my product page got worse?? this is the way to work, dont waste my time either you can do or let me know that support is useless

Leave it, I got the issue by my self.
Thanks

Hello,

The shop page is as it should be and the product page has the drop-down problem that is caused by either child theme or other plugins.

As soon as you switch to the parent theme and deactivate plugins not related to the theme, the product page would work as it should.

If you have any questions please feel free to contact us.

Best Regards

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