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Pages assigned for favorites, compare and 404 error get unassigned in setting

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  • #149217

    Jeriss Cloud Center
    Participant

    Dear,

    It’s been a few times now that I’m facing the same problem. Pages wishlist, compare and 404 error assigned in the theme setting get unassigned !

    Check this video : https://gevcen.tinytake.com/tt/MzgxNDY5MV8xMTY1MjE0MQ

    Please fix this
    Thanks

    #149253

    Hello,

    I have seen your video as you said that pages which you assigned in the theme settings automatically get unassigned. This may be some of your third party plugin issue which reset the theme options to default.

    I also test your site by assigning the wishlist, compare and 404 page and then refresh the theme settings page multiple times and the settings not changed, the pages did not get unassigned. Also clear your site and browser cache as well that might be a cache issue.

    Also i noticed that you have CDN(Cloudfare) try to check your site after flushing your server CDN cache as well.

    Screenshot: https://jmp.sh/nBYXwpV

    Best Regards

    #154107

    Jeriss Cloud Center
    Participant

    I found out the pages get unassigned due to interaction with WPML. Here is a video in private of a staging with everything disabled except the theme and then I enabled WPML to show the issue.

    Can you please investigate why WPML erases your setting values ?

    #154161

    Hello,

    I have seen your video attachment. As the the pages get unassigned due to the WPML plugin.

    So you need to ask to plugin author as this is not the theme issue. This is the settings issue and this is out of our scope. You can also check with some default WordPress theme like twenty nineteen.

    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)