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Pages freeze

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #545480

    hakkicaglar
    Participant

    After yesterday’s update, I’m having problems with pages loading. The main page is fine, other category pages open but only half load. The pages do not scroll down. Pages freeze. I have tried in different web browsers and the problem is the same. This is yesterday’s patch ID 544390. What could my problem be related to? I would appreciate your help. Have a good day.
    Best regards.

    #545664

    Hung Pham
    Participant

    Hi hakkicaglar,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you provide me temporary wp-admin info (wp-admin URL, username, password) to Private Content area, this will allow me to thoroughly investigate and address your concerns in a more efficient.

    Regards,

    #545698

    hakkicaglar
    Participant

    I look forward to your help. Thank you.
    Best regards.

    #545723

    Hung Pham
    Participant

    Hi hakkicaglar,

    I deactivated and reactivated cache plugins, now your site is scrollable, please clear browser cache and double check.

    Regards,

Viewing 4 posts - 1 through 4 (of 4 total)