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Pages not found in WooCommerce account menu with Woodmart

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  • #288091

    Manu RY
    Participant

    Hello,

    I’m having two major problems with the “my account” menu in the WooCommerce space.

    Theme used Woodmart with WPML.

    Problems encountered:
    1/ When I click on the page: ‘Payment methods’ (see link and screenshot) a 404 error page appears.
    Strangely, it works correctly for the pages in EN and ES.
    https://manury.com/mon-compte/moyens+de+paiement/
    https://manury.com/en/my-account/moyens-de-paiement/

    2/ When I click on the page ‘Wishlist’ on the EN page, the drop-down menu on the left sidebar turns green, and the drawing of the ‘heart’ related to the favorite items disappears.
    Strangely it works correctly in FR and EN.
    (Links + screenshots)
    https://manury.com/wishlist/
    https://manury.com/en/wishlist/

    Can you please help me? Thanks

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    #288258

    Hello,

    Please find these strings in WPML > Strings.

    Best Regards

    #288270

    Manu RY
    Participant

    Hello Elise,

    I’m asking for your help because I can’t find the pollution in WPML – Strings, otherwise I would have already done it myself.

    I am stuck on these pages:

    I’m having two major problems with the “my account” menu in the WooCommerce space.

    Theme used Woodmart with WPML.

    Problems encountered:
    1/ When I click on the page: ‘Payment methods’ (see link and screenshot) a 404 error page appears.
    Strangely, it works correctly for the pages in EN and ES.
    https://manury.com/mon-compte/moyens+de+paiement/
    https://manury.com/en/my-account/moyens-de-paiement/

    2/ When I click on the page ‘Wishlist’ on the EN page, the drop-down menu on the left sidebar turns green, and the drawing of the ‘heart’ related to the favorite items disappears.
    Strangely it works correctly in FR and EN.
    (Links + screenshots)
    https://manury.com/wishlist/
    https://manury.com/en/wishlist/

    Can you please help me? Thanks

    #288623

    Hello,

    As for the Wishlist and Compare. Please set the compare page in the Theme Settings > Shop > Compare https://xtemos.com/docs/woodmart/woodmart-compare/

    When I click on the page ‘Wishlist’ on the EN page, the drop-down menu – please deactivate all the plugins not related to the theme check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Please update the theme til 6.0.4

    As for the When I click on the page: ‘Payment methods’ – these pages do not relate to our theme, we do not have the instruction on how to translate them, make sure the plugin is compatible with WPML.

    Best Regards

    #289055

    Manu RY
    Participant

    Hello Elise,

    Thank you, your technique worked well and the “whishlist” page is now working correctly for the page in EN.

    Thank you very much.

    Too bad about the payment information, WPML can’t solve my problem either… I’ll keep looking!

    Thanks for your help and have a nice day!

    #289203

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)

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