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Parent Theme error after update to version 5

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • July 22, 2020 at 6:15 pm #213286

    Goldenlion
    Participant

    Hello,

    I just updated the theme to version 5.0.2. on my staging environment.
    After that when I go to see my site with the parent theme I got an critical error message.
    When I switch to the child theme I can see the website like it should be.

    Why do I get an error page on the parent theme?

    Best regards,

    Dennis

    July 22, 2020 at 10:36 pm #213322

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme provide the site admin access to the private area.

    Best Regards

    July 29, 2020 at 8:51 am #215038

    Goldenlion
    Participant

    Hi Elise,

    In the meantime I found out which plugin causes the problem.
    So problem solved.
    Thanks.

    July 29, 2020 at 11:29 am #215086

    Elise Noromit
    Member

    If you have any questions please feel free to contact us.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)