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Partial text can’t see

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  • #508469

    evanlee01141991
    Participant

    Please check the image as attachment, one is current situation and one is highlighted, so you are able to see which text is can’t see due to contrast and need to change the color.

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    #508473

    evanlee01141991
    Participant

    And all the price with currency, I think the currency have be cover by a little but so the “R” of th RM13 can’t be see.

    #508525

    Luke Nielsen
    Keymaster

    Hello,

    You have enabled the dark theme and directly enabled the white background color for some sections so as a result you have such an issue. You can add additional custom code to make the text with the black color or navigate to Theme Settings -> Settings Presets -> Create a preset with such condition: https://prnt.sc/z_J0Yd5639i2 , and in its settings disable the dark theme (https://prnt.sc/xT9hCD6eBaxA) , then the text will be visible and that settings will be activated directly for the product pages as per our condition: https://prnt.sc/z_J0Yd5639i2

    Kind Regards

    #508715

    evanlee01141991
    Participant

    Because most of the text is using CSS to make it appear right now, I worried it I change the theme setting might affect others CSS too. Are you able to run though it properly?

    #508755

    Luke Nielsen
    Keymaster

    Hello,

    I suggest you disable the dark theme for the single product only in the way I mentioned above and then we will see which your custom CSS will be affected.

    Looking forward to hearing back from you!

    Kind Regards

    #508927

    evanlee01141991
    Participant

    Done setup but still remain the same.

    #508989

    Luke Nielsen
    Keymaster

    Hello,

    After disabling the “Dark theme” in your preset: https://take.ms/iH9Pj , the issue is gone and now the text looks well: https://prnt.sc/WknX9aeYnIqA

    In case you need any additional help, I’d be more than happy to assist you.

    Kind Regards

    #509012

    evanlee01141991
    Participant

    Yes, it worked, but all the price with currency, I think the currency have be cover by a little but so the “R” of the RM13 can’t be see.

    Attachments:
    You must be logged in to view attached files.
    #509033

    Luke Nielsen
    Keymaster

    Hello,

    Seems that the issue is related to the CSS that comes from the plugin, more details are in the below video:

    https://take.ms/HXrlN

    So I suggest you contact their support team to fix the CSS that comes from the plugin.

    Kind Regards

    #509338

    evanlee01141991
    Participant

    Which plugins you are talking about?

    #509340

    Luke Nielsen
    Keymaster

    Hello,

    This one plugin: https://take.ms/sNHeG

    Let me know if you have any questions.

    Kind Regards

    #509342

    evanlee01141991
    Participant

    I have just write a message to their support team, please bear with me for their reply.

    #509377

    Luke Nielsen
    Keymaster

    Hello,

    Okay, I will wait for your response.

    Thank you for your time.

    Kind Regards

    #510052

    evanlee01141991
    Participant

    Still haven’t get reply yet, are you able to edit the CSS code inside WP setting? Since you able to found our the issue.

    #510231

    Luke Nielsen
    Keymaster

    Hello,

    Sorry, but editing the third-party code is not covered by our support. I suggest you contact the plugin’s support for that so they should provide the necessary custom CSS code to fix it.

    Let me know if you have any questions.

    Kind Regards

Viewing 15 posts - 1 through 15 (of 15 total)