Password reset link not working correctly
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Hello,
I’m having an issue with the password reset process on my website. When a user requests a password reset, they receive the email and click the reset link. However, instead of opening the page where they can set a new password, the link redirects them back to the “My Account” login page asking for the email again.
Could you please check why the reset link doesn’t take users directly to the “set new password” form?
Thank you,
Vitor
Hello,
Could you please check how it works with some default WordPress themes like WooCommerce Storefront or Twenty-Twenty-Five to understand if it is our theme issue or not?
Best Regards,
Hello,
I have the same problem, and I tested with Storefront or Twenty-Twenty-Five and it works fine.
How to fix it?
Best regards
Andrea
good question we need to wait for some support