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Path to logo incorrect
- This topic has 7 replies, 2 voices, and was last updated 4 years, 9 months ago by
Elise Noromit.
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AuthorPosts
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February 9, 2021 at 12:59 pm #265046
simonkParticipantHi. I’m new to woodmart and love it so far.
I’m having an issue with the logo not showing on my site.
The site is a recent clean isntall of wordpress with woodmart installed (my development site).
http://prizegenieclean.azurewebsites.net/
My logo path is missing the site URL but I dont know why? The path generated is:
http://wp-content/uploads/2021/02/logo1.jpg
How do I modify this?
Thnak you for your assistance.
Regards,
Simon.
February 9, 2021 at 3:43 pm #265099
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Please provide your site admin access to the private area I will check the settings.
I am trying to open the image and view and I cannot.
Best Regards
February 9, 2021 at 5:09 pm #265111
simonkParticipantOk. Thank you 🙂
February 10, 2021 at 10:30 am #265288
Elise NoromitMemberHello,
Please have a look at the screen: http://prntscr.com/yy20gb
You see the image is saved with URL without the domain. This is either server configuration or the influence of the plugin. The image should have the full path in the URL in the Media library by default.
Best Regards
February 11, 2021 at 12:18 am #265489
simonkParticipantWhy would all my other images work ok except the logo?
All the product images are working fine. Anything I upload to the site for a product image is working fine.
February 11, 2021 at 1:32 pm #265657
Elise NoromitMemberHello,
The header is a separate functional block, it does not work the same way as the content does. It requires the full image URL.
Best Regards
February 11, 2021 at 4:17 pm #265712
simonkParticipantBut this is a clean install of the latest worpress and your plugin. I’ve not changed anything. This is how your plugin has behaved out of the box with the latest wordpress. Any idea what it could be?
February 12, 2021 at 9:12 am #265827
Elise NoromitMemberHello,
Please provide FTP access to the private area.
Best Regards
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